Committed to excellent customer service and reduction of high
percentage population of unbanked adults in across the country, First
Bank of Nigeria Plc. In partnership with Computer Warehouse Group (CWG)
have introduced Firstmonie Mobile Money Service, an innovative product
that enables customers to access financial and other value added
services offered by the bank through their mobile phones.
Firstmonie mobile money service was birthed as part of First Bank’s
dynamic innovative drive to drastically reduce the rate of unbanked
adults in Nigeria while providing “convenient and safe banking” for the
“under banked “and the “banked” to access their bank account through
their wallet and transfer fund from their bank account to wallet and
vice versa using their mobile phone.
Aware of the value this financial solution will add to the
individuals and the economy at large, FirstBank and CWG team have
successfully deployed the Firstmonie Mobile Services in order to provide
cost effective and excellent services to FirstBank customers.
CWG has worked with FirstBank right from the pre-approval stage
through to the approval in principle stage to the final stage of license
approval from CBN up to this moment in the capacity of mobile
technology solution provider and hosting partner.
According to ChumaEzirim, Group Head, E-business, First Bank of
Nigeria Plc, “We are excited at being at the forefront of supporting CBN
initiatives for financial inclusion and confident that this solution
will add value not only to our operations but to our existing customers
and prospective customers as it is our custom to put our customers
first.”
He said that this is a movement from the traditional bank account
opening where the customer has to visit the bank to open an account and
carry out other banking transaction to a technology trend that provides
cost-effective and convenience of self-service to the customer with
mobile phone as the only infrastructure to be provided by the customer.
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